Frequently Asked Questions
I will not be home to receive my order on on Wednesday for the designated time frame. How can I be sure my order will stay fresh?
If you are not home to recieve your order we ask that you do one of several options. 1) Kindly leave a cooler with ice on your front step we will place the order inside and send you a message that the order has been dropped off. 2) We offer insulated cold storage bags for purchase on the website. We suggest you purchase one with your order and we will drop off your produce with an ice pack in your new cold storage bag. The next time you anticipate that you will not be home to receive your order leave the cold storage bag on the front step we will place your order inside with a fresh ice pack.
How much is the delivery fee?
There is a $ 3.00 delivery fee for all delivery orders. Pick up orders are free!
Which area codes do you deliver to in the Vero Beach area?
We currently only offer delivery for 32958, 32960, 32963, 32966, 32967 and 32968 area codes only. We will soon be expanding as we add pickup locations.
Should I wash my produce?
The growers recommend that you wash all produce before consuming. Many of us don't use harmful pesticides or herbicides in our crop management; however, it is still a good idea as much of the produce is grown in an open air environment .
When should I expect to receive my produce delivery based on the area that I live?
All beach side residences should expect their deliveries between 8:00 and 12:00 Wednesday morning. All mainland residences should expect their deliveries between 12:00 and 4:00 on Wednesday afternoon.
How will I know that my order will remain fresh?
Keeping your produce fresh is our highest priority. All farms harvest each order and deliver it fresh to our mobile walk in cooler on Tuesday. On Wednesday we place each order in a cooler with ice where it then arrives to your home cooler. If we don't see a cooler on the front step and cannot verify that someone is home to receive the order we will bring your order back to the cold storage unit where we can coordinate pickup at a later time.
Where are the two pick up locations and what is the time window I should be there to pickup my order?
At checkout select from either Walking Tree Brewery (3209 Dodger Rd, Vero Beach, FL 32960) Tuesday afternoon between 5:00 pm and 7:00 pm or The Village Shops of Indian River Shores (6140 Florida A1A, Indian River Shores, FL 32963) for Wednesday morning pickup between 8:00 am and 10:00 am.